gbb99 Terms and Conditions

1 General Introduction

These terms and conditions ("Terms") form a legally binding agreement between the gbb99 platform ("Platform", "we", "us") and its website gbb99.cam, and the user ("you", "user"). By accessing the platform, creating an account, or starting to use any service, you are fully accepting these Terms.

gbb99 is committed to providing a safe, enjoyable, and responsible online gaming environment for users in Bangladesh. Our platform offers casino games, slots, cricket betting, and a range of other entertainment activities.

These Terms are written in English and apply to users in Bangladesh. All monetary amounts stated here are in Bangladeshi Taka (৳/BDT).

2 Eligibility and Age Requirements

The following eligibility requirements must be met to use gbb99 services:

• You must be at least 21 years old.
• You must be the owner of a valid and active mobile number.
• You must provide true and accurate information in your account.
• You must not have any active ban or block against you.
• You are participating in gaming activities voluntarily and of your own free will.

If it is later proven that a user registered with false information, their account will be closed immediately and all balances may be forfeited.

3 Account Registration

Each user may create only one account. Creating multiple accounts is prohibited and may result in closure of all accounts and forfeiture of all balances.

3.1 Registration Information

You must provide accurate and complete information at the time of registration. If any of the provided information changes, you must notify our support team without delay.

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing this information with any third party is strictly prohibited. If you suspect any unauthorized access to your account, you must notify us immediately.

• Use a strong password that you have not used anywhere else.
• Avoid logging in from public devices or networks.
• Always log out after each login session.
• If you notice any suspicious activity, report it to [email protected] without delay.

3.3 KYC Verification

gbb99 may ask you to complete an identity verification (Know Your Customer — KYC) process at any time it deems necessary. This process may require submission of a national identity card, passport, or other government-issued documents. Withdrawals may be temporarily suspended until KYC is completed.

4 Financial Transactions

All financial transactions on gbb99 are conducted in Bangladeshi Taka (BDT) and are secured by SSL encryption technology.

4.1 Deposit Rules

• The mobile banking account used for deposits must be registered in your own name.
• Depositing funds through a third party is not accepted.
• After a deposit, the amount is usually credited to your account within a few minutes.
• Make sure to use the correct reference number when making a deposit.

4.2 Withdrawal Rules

• Withdrawals can only be made using the same method as the most recent deposit.
• KYC verification must be completed before a withdrawal can be processed.
• If all bonus wagering requirements have not been met, the withdrawal process may be delayed.
• Withdrawals are usually completed within 1 hour; in the event of technical issues, processing may take longer.

5 Bonuses and Promotions

gbb99 regularly offers various bonuses and promotional offers. Each bonus has its own terms and conditions that must be read carefully before claiming.

5.1 Welcome Bonus

New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 20 times (20x) the combined total of the deposit amount and the bonus.

For example: if you deposit ৳2,000, you will receive a ৳4,000 bonus. After placing bets totaling 20 times ৳6,000, which equals ৳120,000, you will be able to withdraw from the bonus.

5.2 General Bonus Terms and Conditions

• Each account may claim a bonus offer only once.
• Bonuses cannot be transferred to another account.
• Certain games or bet types may be excluded from bonus wagering.
• There is a set time limit to complete wagering before withdrawing from a bonus.
• The bonus applies regardless of whether you deposit via bKash, Nagad, Rocket, or Upay.

gbb99 reserves the right to modify, suspend, or cancel any bonus offer at any time. In the event of a breach of promotion terms, the bonus and any associated winnings may be voided.

6 Gameplay and Fair Play

All games on gbb99 are fair and operated by Random Number Generator (RNG) technology. Our gaming environment is regularly audited to ensure fair play.

• Every game result is completely random and is not influenced by previous results.
• Intentionally disconnecting during a game may result in the bet being considered void.
• If a game is interrupted due to a technical error, the last confirmed result will apply.
• Any winnings obtained by exploiting a software bug or error will be considered void.

6.1 Live Games and Sports Betting

Additional rules may apply to live casino games and all sports betting including cricket betting. For betting on BPL, IPL, T20 World Cup, or ICC tournaments, match status and results are confirmed from official sources.

7 Prohibited Activities

The following activities are strictly prohibited on the gbb99 platform. Violating these prohibitions may result in immediate account closure, forfeiture of balances, and legal action:

• Conducting money laundering or illegal financial activities.
• Creating multiple accounts to claim bonus benefits.
• Using or accessing another person's account.
• Playing games using automated bots or software.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Registering with false or misleading information.
• Harassing or defrauding other users.
• Participating in any form of collusion or match fixing.

8 Privacy and Data Protection

gbb99 gives the highest priority to protecting your personal information. Our systems are secured by SSL encryption technology and all data is stored on secure servers.

For detailed information about how your data is collected, used, and protected, please read our Privacy Policy. Personal information is used solely for the purposes of providing services, verification, and fulfilling legal obligations.

• Your information is never sold to third parties.
• Information may be provided to authorities if required by law.
• You may request to view or correct your information at any time.
• Details about our cookie policy can be found in our Privacy Policy.

9 Limitation of Liability

gbb99 strives to provide uninterrupted service, however liability is limited in the following cases:

• Losses caused by internet disconnection or network issues.
• Delays or errors related to third-party payment gateways (bKash, Nagad, Rocket, Upay).
• Service suspension due to force majeure events (natural disasters, government directives).
• Issues related to the user's own device or software.
• Losses resulting from sharing account information with others.

10 Account Suspension and Closure

gbb99 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• In the event of a breach of any part of these Terms.
• In the event of providing false information or engaging in fraudulent activity.
• In the event of money laundering or suspicious financial activity.
• If KYC verification is not completed or false documents are submitted.
• In the event of an attempt to harm the system or other users.

10.1 Voluntary Account Closure

If you wish to close your account yourself, send a request via live chat or to [email protected]. If there is a valid balance, it will be withdrawn before the account is closed.

10.2 Self-Exclusion

Under the Responsible Gaming policy, you can request self-exclusion for a specific period. For more details, visit our Responsible Gaming page.

11 Responsible Gaming

gbb99 is firmly committed to responsible gaming practices. We believe that gaming is an entertainment activity and should never become a source of problems.

• Only play with money that you can afford to lose without it affecting your life.
• Do not treat gaming as a source of income.
• Set a fixed time and budget, and stick to them.
• Avoid playing while intoxicated or under emotional stress.
• If you notice signs of a gaming problem, seek help immediately.

gbb99 provides deposit limits, loss limits, session limits, and self-exclusion tools to protect users. Contact our support team to activate these tools.

12 Changes to Terms

gbb99 reserves the right to change, amend, or update these terms at any time. Users will be notified via their account for significant changes.

Continuing to use the platform after any changes means you accept the new terms. We recommend visiting this page regularly. The date of the latest update is shown at the top of the terms.

13 Contact

If you have any questions, complaints, or suggestions regarding these terms, please contact us:

• Live Chat: 24/7 support in Bengali (Live Chat button on the platform)
• Email: [email protected]